BTEC Apprenticeship Level 2 Customer Service

The BTEC Level 2 Diploma in Customer Service Apprenticeship Course is for you if you want to work in a customer service role or you want to up-skill yourself in your current role. Please click the link below if you would like more information on the Level 2 in Customer Service Apprenticeship. 

The BTEC Level 3 Diploma in Customer Service

The BTEC Level 3 Diploma in Customer Service Apprenticeship Course is for you if you want to work in a customer service role or you want to up-skill yourself in your current role. Please click the link below if you would like more information on the Level 3 in Customer Service Apprenticeship. 

Pearson BTEC Level 3 Diploma in Management

The Pearson BTEC Level 3 Diploma in Management is for learners who work in, or who want to work in management roles such as Section Manager, First Line Manager, Assistant Manager, Trainee Manager, Senior Supervisor and Junior Non-Commissioned Officer.

Pearson Edexcel Level 5 NVQ Diploma in Management and Leadership (QCF)

National Vocational Qualifications (NVQs) are work-based qualifications that give learners the opportunity to develop and demonstrate their competence in the area of work or job role to which the qualification relates.

Level 2 Adult Care Worker

To work in care is to make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. An adult care worker works with people and is passionate about supporting and enabling people to live a more independent and fulfilling life. Click below to see the elements needed to complete this apprenticeship

Level 3 Lead Adult Care Worker

As a Lead Adult Care Worker you will make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. You will be expected to exercise judgement and take appropriate action to support individuals to maintain their independence, dignity and control.Click below to see the elements needed to complete this apprenticeship

Team leading

The Pearson BTEC Level 2 Diploma in Team Leading is for learners who work in, or who want to work in the business and professional management sector.