Mandatory requirements

In order to meet the apprenticeship standards, apprentices must:

  • Achieve the Level 2 Diploma in Care Individuals without level 1 English and Maths will need to achieve this level and take the test for level 2 English and Maths before taking the end-point assessment.

For those with an education, health and care plan or a legacy statement, the apprenticeships’ English and Maths minimum requirement is Entry Level 3 and British Sign Language qualification as an alternative to English qualifications for those whose primary language is English.

Industry-specific requirements

Undertake the Enhanced Disclosure and Barring Service process and provide the result prior to starting.

The individual must meet the 15 standards as set out in the Care Certificate. The Care Quality Commission expects that providers who employ healthcare assistants and social care support workers follow these standards, to ensure new staff are supported, skilled and assessed as competent to carry out their roles.

Training Support

We offer a wide range of resources to support learners and those working with them to prepare for end-point assessment (EPA). There will be a range of different materials explaining the key considerations of the new modes of assessment and how to prepare for them.

We will be using our awarding body Pearson as the End Point assessment organisation. 

We offer different types of support to ensure you complete your qualification and end point assessment.

End-point assessment practice and prepare resources

This online resource package has been created to support learners enrolled on the Adult Care Worker (Level 2) apprenticeship programme. 

The online resource package includes a video and practice materials to support learners in practising for the end-point assessment at the end of their 12–18 month programme of learning.  They can be downloaded or used online.


Apprentice 360

Pearson Apprentice 360 is an online platform for apprentices and their training centres. Apprentice 360 supports the apprentice’s journey and is designed to deliver engaging learning content mapped to their apprenticeship.


End-Point Assessment

Pearson will be the organisation used for the end-point assessment. 

End-point assessment service

You can use Pearson as your end-point assessment organisation regardless of whether you choose to use our on-programme offer or not.

As an SFA-approved Assessment Organisation we provide a full range of assessment services to support the diverse requirements of the new apprenticeships standards.

Situational Judgement Test

The situational judgement test will present the candidate with a range of real-life scenarios about which the learner will have to answer questions in a multiple choice format (60 questions).

The assessment will be undertaken, under controlled conditions with a time limit applied of 90 minutes. Questions will draw from the stated knowledge and skills elements of the standard and focus on the higher order competencies. Material may be drawn from any part of the apprenticeship standard.


Professional discussion

A professional discussion will be undertaken with an independent assessor. The discussion will be of no more than 45 minutes duration. Candidates can only apply to undertake the discussion component once the situational judgement test has been achieved.

The discussion will draw questions and amplifications from prior learning and experience including, where applicable, the candidate’s self-assessment and supporting evidence including testimony from users of services and a sample of standardised candidate questions asked of every apprentice candidate in the interview.


Each component of end-point assessment is graded. Apprentices will also receive a grade for the overall end-point assessment. This will be Pass/Merit/Distinction.

What is being assessed?

The Adult Care Worker’s knowledge must include:

  • Understanding the job they have to do, their main tasks and responsibilities
  • The importance of having the right values and behaviours
  • The importance of communication
  • How to support individuals to remain safe from harm
  • How to promote health and wellbeing for the individuals they support and work colleagues
  • How to work professionally, including their own professional development

The Adult Care Worker’s skills must include being able to:

  • Undertake the main tasks and responsibilities according to their job role
  • Treat people with respect and dignity and honour their human rights
  • Communicate clearly and responsibly
  • Support individuals to remain safe from harm
  • Champion health and wellbeing for the individuals they support and for work colleagues
  • Work professionally and seek to develop their own professional development

The Adult Care Worker’s key behaviours are summed up by the “Six Cs”:

  • Care – is caring consistently and enough about individuals to make a positive difference to their lives
  • Compassion – is delivering care and support with kindness, consideration, dignity and respect
  • Courage – is doing the right thing for people and speaking up if the individual they support is at risk
  • Communication – good communication is central to successful caring relationships and effective team working
  • Competence – is applying knowledge and skills to provide high quality care and support
  • Commitment – to improving the experience of people who need care and support ensuring it is person centred